Thank you for reaching out to us! I would be happy to assist you with this. There are a few things that you could try to correct this issue. First, make sure you are going through 'Campaigns', and then click 'Create', then 'Email', and then in the top right hand corner select "Import PDF to Email'. If that doesn't work, try converting the PDF for an image file and upload it into the library. Please let us know if neither option correct the issue.
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