.pdf is not showing after clicking link, only afte...

RabbiNaftaliH.G · ‎04-29-2021

.pdf is not showing after clicking link, only after clicking rotate button, Otherwise .pdf no show.

All other links are working (even one .pdf)

RabbiNaftaliH.G · ‎04-29-2021

William_D · ‎04-29-2021

I wasn't able to recreate the issue you're describing when going through your last few emails, but based on your description it sounds like you're describing a connectivity issue - likely related to your browser's cached images and files, or something preventing the PDF from loading initially when opened on your end. Let’s start with some basic connectivity troubleshooting, and let us know if any of those steps are able to alleviate your issue.

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William D
Community & Social Media Support
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RabbiNaftaliH.G · ‎08-30-2021

Firefox Browser solved a lot of issues chrome had. Brave browser is even better, but it is not totally compatible with CC. Why not?

Caitlin_M · ‎08-30-2021

Hi @RabbiNaftaliH.G. We have a list of compatible popular browsers. At this time, Brave is not compatible with our product. You can continue to use Brave but know that you may run into issues that you may not come across if using a supported browser, like Firefox.

Caitlin M.
Community Manager
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