posted Newsletter to Instagram

MichelleO292
Participant

posted Newsletter to Instagram

It says there is an error when I submitted to Instagram. It says API permission denied. How do I fix that?
1 REPLY 1
William_D
Moderator

Hello @MichelleO292 ,

 

Was the Instagram page recently converted from a business page to a regular profile? Is the account an "Instagram Creator" type account? When you signed into Insta/Facebook to attach the page to your CTCT account, were you an admin of the Facebook Business profile? Does disconnecting your Insta page, then reconnecting it alleviate the issue?


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William D
Community & Social Media Support
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