posting on facebook

JudyK32528
Regular Participant

posting on facebook

For the last five email ads, it will not let me post to facebook. Keeps saying error!!! This is more than annoying! I pay for this service and want it to work!!
1 REPLY 1
William_D
Moderator

Hello @JudyK32528 ,

 

Have you tried resetting the API permissions for the connected Facebook account? With all the recent API and 3rd party access changes FB's been making recently, it causes some functionalities like ours to need a full reset of permissions. To perform this for your account:

  1. Disconnect your Facebook Account from us
  2. Remove our app from your Facebook Business Manager
  3. Reconnect your social media to us

You may also need to do this in the future for Facebook and Instagram accounts in general, because their API permission naturally expire without any actual warning or alerts.


William D
Community & Social Media Support

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