Occasional Participant


for some reason they took my prepay 15% off ..please help me get that back...each year I get the it is off for some reason


Hi @SusanT548


Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.


I'm sorry you are experiencing a billing issue. Due to account security concerns, we can't research or discuss billing issues via the Community. It does require a quick conversation with our Billing Team. You may reach out to them during normal business hours. 


Please feel free to reach out if you need anything else. Thank you for choosing Constant Contact. Have a great day!

Adrienne B.
Community & Social Media Support

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