problem changing header in an emailer

JoannaM8
Participant

problem changing header in an emailer

I changed the header image in an emailer using HTML:  https://files.constantcontact.com/c48c6388101/86d66c6a-3149-4208-b57f-50a003fa6a68.png

 

The new image appears fine, I save the image, save the emailer, close out, go back into the emailer and the old header is back. Can you please tell me what am I doing wrong?

 

Thank you

-Faith

1 REPLY 1
Danger666
Employee

Hi !

 

Thanks for reaching out to the Community! We will need additional information to troubleshoot this issue for you. Please call our Support team 866-289-2101, or send an email to social_support(at)constantcontact(dot)com with the following information:

  • What is the name of the campaign?
  • Which browser are you using?
  • Have you tried another browser?
  • Did you make a copy of an older campaign, or start something brand new? 
  • Have you tried inserting the image directly from the library? 

Kara.D
Community & Social Media Support

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