"Continue" Option Disabled & Cannot Add Contacts

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"Continue" Option Disabled & Cannot Add Contacts

I have been trying to copy and paste contacts but the "continue" option on the bottom of the page is disabled. My only option is to click on "cancel".
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Re: "Continue" Option Disabled & Cannot Add Contacts

Hello @ShylaB. I see that you did engage in a chat with our support team and it looks like the issue was resolved. If you do run into trouble again with copying and pasting your contacts, I do have a few suggestions. Make sure that your contacts are separated either by a space or by commas. If the Continue button is disabled, this usually means that one of the contacts that you pasted in has an error, such as missing the @ symbol or having .co instead of .com. This contact will be highlighted in a light red color and you should be able to click on the contact to edit it. 

Caitlin M.
Community & Social Media Support

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