"Continue" Option Disabled & Cannot Add Contacts

ShylaB
Participant

"Continue" Option Disabled & Cannot Add Contacts

I have been trying to copy and paste contacts but the "continue" option on the bottom of the page is disabled. My only option is to click on "cancel".
1 REPLY 1
Caitlin_M
Administrator

Hello @ShylaB. I see that you did engage in a chat with our support team and it looks like the issue was resolved. If you do run into trouble again with copying and pasting your contacts, I do have a few suggestions. Make sure that your contacts are separated either by a space or by commas. If the Continue button is disabled, this usually means that one of the contacts that you pasted in has an error, such as missing the @ symbol or having .co instead of .com. This contact will be highlighted in a light red color and you should be able to click on the contact to edit it. 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.