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"Legacy email"

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SherryP380
Rookie
‎03-17-2022 11:30 PM
0 Votes
‎03-17-2022 11:30 PM

Did you ERASE my emails??????? My "OLD" campaigns are not accessible????????? I'm supposed to keep copies of everything somewhere else because any time on a whim you will DELETE them and say I have to start all over again with some juvenile templates that look like baby shower invitations rather than classic, professional BLANK email messages? PLEASE tell me the text of my past emails are accessible somewhere...

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William_A
Administrator
Administrator
‎03-18-2022 12:27 PM
0 Votes
‎03-18-2022 12:27 PM

Hello @SherryP380 ,

 

As you can see in your account, all your legacy emails are still there. Additionally, any emails "deleted" always go to the Trash folder and can be easily restored. Legacy emails are simply no longer available for copying and creation, but you can still preview them (aka copy the text from them) and view their reporting info.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
Administrator
‎03-18-2022 12:27 PM
0 Votes
‎03-18-2022 12:27 PM

Hello @SherryP380 ,

 

As you can see in your account, all your legacy emails are still there. Additionally, any emails "deleted" always go to the Trash folder and can be easily restored. Legacy emails are simply no longer available for copying and creation, but you can still preview them (aka copy the text from them) and view their reporting info.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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