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"Manage users" list is blank

JamesH759
Occasional Participant
‎09-26-2022 09:18 PM
0 Votes
‎09-26-2022 09:18 PM
We normally have a number of users in our user list. Why is the list blank? It seems like there is a bug.
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2 REPLIES 2
William_A
Administrator
Administrator
‎09-27-2022 12:08 PM
0 Votes
‎09-27-2022 12:08 PM

Hello @JamesH759 ,

 

when I checked your account, the users list popped up right away. If you're not seeing it, I'd recommend performing some connectivity troubleshooting. Otherwise, if you're currently logged in as an account manager or campaign creator, then the list of account users won't be available to you regardless.


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William A
Community & Social Media Support
JamesH759
Occasional Participant
‎09-30-2022 02:04 PM
In response to William_A
0 Votes
‎09-30-2022 02:04 PM

When I came back a day later, it was working. No other changes made on this end, as far as I know.

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