Consulting & Training


I'm new to CC.  When a name shows as "subscribed" how does it get on a list?



Hello @ScoreChapter180 ,


Depending on how you manage your contacts, a subscribed contact could be on a list for a number of reasons:

If you need to, you can move contacts in bulk, in and out of lists as needed when logged in as an account manager or the owner. You can also edit specific contacts' list memberships.


Please keep in min that only subscribed contacts can be on lists, since unsubscribed contacts cannot be on lists for sending for legal and Compliance reasons.

William D
Community & Social Media Support

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