The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

"Unsubscribe" When one of my listed subscribers forwards my initial message to a third party and thi

Highlighted
New Member

"Unsubscribe" When one of my listed subscribers forwards my initial message to a third party and thi

When one of my listed subscribers forwards my initial message to a third party and that party clicks "Unsubscribe" my listed subscriber is unsubscribed and receives no further messages from me?  Also there is no notification to my listed subscriber or to me that this has happened.  This is a real problem!!!

1 REPLY 1
Highlighted
Employee

Re: "Unsubscribe" When one of my listed subscribers forwards my initial message to a third

Hello @JulieP7655 

 

We do apologize that you have experienced this.

This is an issue that we are aware of and this is why do not support Forwarded emails within Constant Contact. our solution for this would be to add the individual onto you Constant Contact list if they are interested in receiving emails.


Adelina R
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Tags (2)
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured