r20. link taking forever to respond

Occasional Participant

r20. link taking forever to respond

I have a newsletter with 20+ links, links are hyperlinked properly, CC takes over with their r20.rs6 link and suddenly when I click on a link it takes twenty minutes for the page to load?? Any way around this? I often get this error too. CC.png

CTCT Employee

Re: r20. link taking forever to respond

Hey @RoseS94!


Thanks for coming into the Community! I'm sorry that you are having trouble with the links in your email campaign. We'd be happy to work with you to get this issue resolved. Can you please send an email to social_support(at)constantcontact(dot)com and include your username, the name of email campaign, and reference this community post. Once we receive that email, we'll be able to log into your account and troubleshoot the issue. Hope to hear from you soon!


Jessica H.

Community Support 


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