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removing contacts

MarieE9
Regular Participant

removing contacts

hello

i am sorry for repeating this request. about a month ago i asked the community how to delete approx 2000 contacts that were given to me from a business partner that is no longer involved in my business. i got a response and followed the directions but the contacts are still in my database!

apparently i did something incorrectly, now i cannot find the thread. 

perhaps someone can help me again?

gratefully,

marie eiffel

1 REPLY 1
William_D
Moderator

Hello @MarieE9 ,

 

You can always go to your Community profile (your icon in the top-right corner) to see your previous posts. Click here for the previous thread.

 

One thing to keep in mind is that if you have any integrations that'd pull old contact info from other sources, or if you upload a contact file with those deleted contacts, it will re-instate them unless you wholly unsubscribe them as well.


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William D
Community & Social Media Support
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