removing contacts

MarieE9
Regular Participant

hello

i am sorry for repeating this request. about a month ago i asked the community how to delete approx 2000 contacts that were given to me from a business partner that is no longer involved in my business. i got a response and followed the directions but the contacts are still in my database!

apparently i did something incorrectly, now i cannot find the thread. 

perhaps someone can help me again?

gratefully,

marie eiffel

1 REPLY 1
William_A
Moderator

Hello @MarieE9 ,

 

You can always go to your Community profile (your icon in the top-right corner) to see your previous posts. Click here for the previous thread.

 

One thing to keep in mind is that if you have any integrations that'd pull old contact info from other sources, or if you upload a contact file with those deleted contacts, it will re-instate them unless you wholly unsubscribe them as well.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article