repeated emails, saying my account will be inaccessible

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Babs0529
Rookie
0 Votes

I reactivated my account, and I keep getting emails saying my account will be inaccessible if I don't reactivate! please confirm my account is active and I won't lose my data or access to it. thank you 

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William_A
Administrator

Hello @Babs0529 ,

 

The account associated with this Community profile is active, so based on what you're saying it sounds like a notice for an expired trial or other cancelled account you might've had in the past. I'd also recommend checking the sending address to make sure it's at least ending in @constantcontact.com.


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William A
Community & Social Media Support

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William_A
Administrator

Hello @Babs0529 ,

 

The account associated with this Community profile is active, so based on what you're saying it sounds like a notice for an expired trial or other cancelled account you might've had in the past. I'd also recommend checking the sending address to make sure it's at least ending in @constantcontact.com.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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