send a new altered email after not open

DanG517
Participant

Hello, I want to send a campaign with one email, and then send out an altered email to the not opens.  Can this be done?  ex. send a campaign with a product offer, then send the not open another email with a discount included.

2 REPLIES 2
William_A
Moderator

Hello @DanG517 ,

 

If you need to edit your email prior to sending to non-openers, you'll need to copy the sent email, make the edits, then send it to a list you've manually created from the prior email's Did Not Open report.


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William A
Community & Social Media Support
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Thank you for that idea.  Another I found out, was to create the new email, send out the main campaign, create a segment from the non opens, then send the new email to the segment created from the non opens.

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