set up

New Member

set up

I need help learning how to use the system. I talked to a very pleasent young man when I first signed up for a free trail but haven't followed up with anything. He told me that our org. qualified for a nonprofit rate. I would like someone to call me tomorrow morning at . Thanks. Judy Schlager


Re: set up

Hi @JudyS040


Thank you for reaching out to the Community! This experience you've described is definitely not the one we would like our customers to have. If you are interested in applying a nonprofit rate to your account, here is an article with the steps to do this. I also do want to note that our support is an incoming call center. If you would like to speak to one of our support agents by phone, we ask that you please call at the hours and numbers listed here. In the meantime, here is a link to some helpful article in our Help Center on how to get started with your Constant Contact account.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More