slow response in constant contact site

MichelleH855 · ‎03-07-2020

The Constant Contact site has super slow response for me, and giving me errors when I try to delete a content block. Is there an known site issue?

Timothy_G · ‎03-07-2020

Hello @MichelleH855,

At this time we have no known site issues. You can try some the these connectivity fixes. If you are still having issues please let us know.

Timothy_G
Community & Social Media Support

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terrym63 · ‎09-29-2020

It's September 28, 2020 and I have been having slow response rates and today, when I clicked OK for the header, it would not save. After several tries, I closed that page and logged in again...and it saved. Still having the very slow response rates. "Waiting for constant contact's server"

I am in Portland Oregon and have these issues most of the time when I go to post - and it is midnight, so I doubt there's a lot of traffic. Does CC's site slow itself down during non-office hours?

Thanks,

Terry

William_D · ‎09-29-2020

Hello @terrym63 ,

If the issue occurs again, could you please try the connectivity steps linked in Timothy's post. If none of those steps work, please provide a screenshot of your speed test, including what's in the More Info section.

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William D
Community & Social Media Support
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