social accounts

ToddL908
Participant

social accounts

Errors appear but there is no support to address the issue.
1 REPLY 1
William_D
Moderator

Hello @ToddL908 ,

 

Our engineers are looking into ways to see if the social posts' error reports can provide more info / receive better info from the platforms to help you determine if the error was on our end or theirs.

 

In the meantime, you can try clicking the Retry button or try recreating the post and submitting right away. If you continue to have issues, please call our general support line so they can try to recreate the issue live with you while screensharing.


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William D
Community & Social Media Support
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