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social media share not working

art_camp
Occasional Participant
‎10-05-2021 12:02 AM
0 Votes
‎10-05-2021 12:02 AM
I don't know why instagram rejected my post your feedback for didn't have a way to move to a next panel.
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1 REPLY 1
William_A
Administrator
Administrator
‎10-05-2021 02:45 PM
0 Votes
‎10-05-2021 02:45 PM

Hello @art_camp ,

 

In the social post's reporting page, it says that your Instagram post failed because "API Permission Denied," and offers a button to Retry the post. You may need to disconnect and then reconnect the account if you continue to have issues with the Insta API.

 

Your issue may have also stemmed from the issues with Facebook and Instagram's API, since Facebook's system overall was down yesterday.


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William A
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