• Constant Contact Logo

social share STILL down?

PatAlessiSalon1580
Participant
‎05-18-2021 02:00 PM
‎05-18-2021 02:00 PM
been getting an error page for 24 hours
Labels:
0 Votes
1 REPLY 1
John_M
Employee
Employee
‎05-18-2021 08:04 PM
‎05-18-2021 08:04 PM

Hello @PatAlessiSalon1580 ,

 

Sorry to hear that social share is not working for you as intended. What is the exact error message that shows for you when trying to create your post? Is it just one platform that is having issues posting or are a couple of posts not working? One thing that you could try is the new social inbox feature instead of social share. I have attached steps on how to use this version of social posting here. What is great about this new social tool is it still will offer you Facebook, Twitter and LinkedIn as platforms that you can post to but now also includes Instagram.

 

 

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

0 Votes
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article