social share STILL down?

PatAlessiSalon1580
Participant

social share STILL down?

been getting an error page for 24 hours
1 REPLY 1
John_M
Employee

Hello @PatAlessiSalon1580 ,

 

Sorry to hear that social share is not working for you as intended. What is the exact error message that shows for you when trying to create your post? Is it just one platform that is having issues posting or are a couple of posts not working? One thing that you could try is the new social inbox feature instead of social share. I have attached steps on how to use this version of social posting here. What is great about this new social tool is it still will offer you Facebook, Twitter and LinkedIn as platforms that you can post to but now also includes Instagram.

 

 

John M
Community & Social Media Support

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