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social share of campaign on IG

LauraT001
Participant
‎06-24-2021 10:02 PM
‎06-24-2021 10:02 PM
What does API permission denied mean and why? how is this rectified?
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William_A
Moderator
Moderator
‎06-25-2021 01:20 PM
‎06-25-2021 01:20 PM

Hello @LauraT001 ,

 

It means something either in your Instagram account's settings or in Instagram itself denied us from posting to your account. Make sure your Insta account is still a business page, and one that has permission to be posted to from 3rd party apps. It'd also be worth disconnecting and then reconnecting your Insta to us.


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William A
Community & Social Media Support
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