I completed a test email to myself and received the following notice in yellow. Can anyone help? I'm really not sure what to do and would like to be able to send out my campaign asap. Thank you.
Be careful with this message
This may be a spoofed message. The message claims to have been sent from your account, but Gmail couldn’t verify the actual source. Avoid clicking links or replying with sensitive information, unless you are sure you actually sent this message. (No need to reset your password, the real sender does not actually have access to your account!)
Hello @KarenM4937,
Thank you for reaching out to the Community! I apologize that you are receiving this message in your inbox. Are you using Gmail as your email client? Also, does that message disappear when selecting "looks safe?"
No, that doesn't answer the question. When we send out our email through a regular server - it is labeled [CAUTION SPOOFING] and then the title of our email. What's up with that and can we get rid of this? I wonder if other providers have this same problem?
Hi @RouttCountyUnitedWay. Are you using the same To email address as the From address? This messaging tends to appear more often in this case, especially when sending tests to yourself.
Support Tips
"Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will
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"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
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"Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick
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