support required

VincentB40922
Participant

My newsletters get ****SPAM**** added in front of the subject line, how can I prevent this please 

1 REPLY 1
William_A
Moderator

Hello @VincentB40922 ,

 

This is likely a security element either with your particular network, company's security, or email program, as we're unable to recreate on our end. You'll want to look into self-authentication for your account, as well as safelisting our domains in any security elements you or your IT are utilizing. If you continue to encounter this, we'd advise speaking with our Delivery team for further assistance.


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William A
Community & Social Media Support
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