When I send an email, I would like the option to also exclude people on certain lists from receiving it.
Send email to everyone on List A
Except to people who are also on List B.
Is there a way to do this? It would be EXTREMELY helpful to my business.
Thanks for reaching out to the Community with your question. One way you can exclude people on a certain list from receiving an email is through tags. You can segment your current contacts lists by adding a tag on the contacts you want to receive the email. This way when you schedule the email you can narrow down how receives it by choosing the tag of people on list A who are not on list B. Here is a link to our articles on how to add tags to your contacts, as well as how to filter lists based on tags in the scheduling stage of your email.
Great question. At this time you cannot suppress based on the contact's domain. If you add every contact with the same domain to its own tag then you can include or exclude using that tag, but no way to specifically choose to suppress a domain from the scheduling page. It's great feedback that I will make sure to pass to our developers for review!
This does not seem like a practical solution in my case. I had a list of several thousand people who were receiving Email A, and a list of a few hundred people (who were also on the list for Email A) who were supposed to receive Email B, and not A. Since there is not an Exclude feature, I would have had to create a new List that included everyone for Email A *except* the people who were on the list for Email B. Since I am not an Excel master, I was not able to find an efficient way to do this, so I just had to accept that some people would receive an unwanted second email. With an Exclude feature, this would have been very easy.