survey security

KimberlyJo4
Participant

survey security

I created a survey then got a complaint from one of my customers that it is not secure???HELP??

3 REPLIES 3
Frankie_P
Moderator

Hi @KimberlyJo4 

 

Thank you for reaching out about your Survey campaign! Though you were able to speak with our Phone Support about this, we wanted to make sure our response was shared here in the Community as well. You are correct, our survey URLs are not currently using secure HTTPS. We apologize for any inconvenience this may cause and have tracked this in your account as this is a feature request our Product Team is collecting feedback on. Please let us know if there is anything else we can assist with in the meantime.


Frankie.P
Community & Social Media Support

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ConsciousChoices
Health Practitioners & Centers

When will this issue be resolved.  My clients are not comfortable completing a survey when they get a message that their information is not secure!

Hello @ConsciousChoices,

 

I do apologize but we do not have a time frame on when this will be changed. I will track your feedback on this feature request as well! Thank you. 


Zoe H.
Community & Social Media Support

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