Greetings, I need to suspend my account until further notice, because via I can do it, if not possible I will see the need to cancel
Thank you for reaching out. We definitely empathize with the situation you're currently in. Constant Contact does provide a suspension option for a nominal fee. The account can stay suspended indefinitely. Cancellation is also an option, but the account data is only guaranteed for 120 days. I recommend speaking with our Billing team for assistance.
What is the nominal fee to pause our account? Can you put that in this discussion or up on the website.
That way your loyal users can see the fee before putting any time towards waiting on calling your billing department.
CC could also of course offer to pause accounts at no charge during this time. You know, as a service to your loyal customers?
Whether you’re looking for someone to help guide your marketing or do it for you, we have plans to meet your budget and needs.Explore Plans
We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...Read More