suspended/bounced email addresses

CameronB19
Participant

suspended/bounced email addresses

I have recently started having a serious issue with gmail accounts bouncing all of my email campaigns. These are confirmed email addresses that I regularly communicate directly with through my own gmail account. Could you please look into why these emails are regularly bouncing? Thank you
1 REPLY 1
William_D
Moderator

Hello @CameronB19 ,

 

Google had a storage issue earlier this week, which caused significant Gmail deliverability issues for some of our customers. Our engineers have since gotten the greenlight from Google, and would have mass-unsuspended all the affected Gmail addresses. If you're still getting valid Gmail addresses as non-existent or suspended, I'd recommend reaching out to our Deliverability team so they can investigate further.


William D
Community & Social Media Support

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