systmem not accepting my link address

yakovk
Participant

Hi,

Every time i paste the video link into my email it turns red and asks me if i'm sure i typed the address correctly. I copied and pasted it. multiple times. I signed off and back on. I don't know what's wrong.

1 REPLY 1
Caitlin_M
Administrator

Hello @yakovk. Are you making sure to paste in a URL from an accepted platform? Our video block will only accept videos from Youtube, Vimeo and Wistia. You will also want to make sure that there are not any spaces in the URL or any tags or IDs added to the end. I'm not seeing any pasted links in your block so if you could provide us with that link, we can check to see if everything is correct.

--

Caitlin M.
Community Manager
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