this site has become almost impossible to use.

SarahF227
Participant

this site has become almost impossible to use.

I have used cc twice month for a blog I write on Word Press. It has become more and more difficult to use. And now you have a really awful recorded agent to screen the calls who cannot understand what I say. I am wasting my time. I have been on the phone with your agents for over an hour. This is NOT working for me.
1 REPLY 1
Natalie_B
Moderator

Hi @SarahF227

 

I'm sorry to hear about your experiences, but thank you for sharing them with us. We have passed along your feedback about the new phone system to the appropriate team. I reviewed your account and saw that you were indeed speaking to a support representative when this message was posted, did you need any further assistance with your campaign? Or were you able to have your issue resolved while on the phone? If there's anything else we can help you with please let us know, thank you!

Natalie B.
Social Media Marketing Manager