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transfer emails to another service

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Occasional Visitor

transfer emails to another service

I sold my 33 year ol business to an unscrupulous man, and have been in a $5 monthly suspended state, for a long long time...

Some of my friends have suggested that there are some much lower cost companies, similar to CC.

I am hoping to be able to soon speak with CC and transfer my emails to one of them.

Any thoughts?
Thank you terry

 

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Moderator

Re: transfer emails to another service

Hi @terryh927 

 

Thank you for reaching out to the Community! You mentioned the pricing on your account being one of the factors our product may no longer be a fit. I'm sorry to hear you feel this way. Though we cannot go into your account's billing details, we can share information on how our pricing works. For instance accounts are billed based on the email plan they are under and the amount of active contacts stored in their account. Have you tried reducing your contacts to lower your price? Or even downgrading to our basic Email Plan if you are under our Email Plus? As for your templates, we do not offer the ability to transfer them out of your account. It is actually against our terms and conditions to use our templates outside of our system. If you did decide to use another service, you do however have the option of export your contacts.


Frankie.P
Community & Social Media Support

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