trying to delete contacts

Participant

trying to delete contacts

I have just spent hours and hours thinking I was deleting contacts who were suspended. It still looks like they are still there but have a line through their name! I am trying to weed out my contacts. Am I doing something wrong???

1 REPLY 1
Employee

Hello @KateR860,

You are doing everything correct. When you look at the reporting for an email that you have deleted the bounces they will appear with that line. This is so you can always see who bounced but also who has been deleted. If you search on the contact page for those emails you will find them deleted. 


Liz_M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.