unable to find uploaded files?

Occasional Visitor

unable to find uploaded files?

I have uploaded a file, and it says it is uploaded, but it does not appear among my images. What am I doing wrong?

CTCT Employee

Re: unable to find uploaded files?

Hi @DouglasC29,


Thank you for reaching out to us through the Community. I am sorry to hear that you are no able to view your file in your library after having uploaded it. Which file type are you uploading? Is it a PDF, PNG, JPG, etc.? Also, have you tried refreshing your browser? Did you click on the All option to the left side of the screen to display all your files as well? Thank you!

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