The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

unable to publish ad

Occasional Visitor

unable to publish ad

receiving error message in the section to select social pages telling me that #100 special_ad_category must be one of the following values.. and I have selected a value.

Re: unable to publish ad

Hi Gayle. We have seen this error in the past when Facebook deems the ad to be including content about social issues, elections, and politics. This typically occurs based on the Facebook page type. You may need to agree to some terms and conditions on Facebook's side in order to run the ad. Or, to avoid the error entirely, you can also run the ad directly from Facebook. If you'd like us to look into it more on our end, can you please provide us with the name of or link to the Facebook account? If you're not comfortable doing so publicly, you can also email us at social_support(at)constantcontact(dot)com.

David B.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More