unable to publish ad

GayleB678
Participant

unable to publish ad

receiving error message in the section to select social pages telling me that #100 special_ad_category must be one of the following values.. and I have selected a value.
1 REPLY 1
David__B
Employee

Hi Gayle. We have seen this error in the past when Facebook deems the ad to be including content about social issues, elections, and politics. This typically occurs based on the Facebook page type. You may need to agree to some terms and conditions on Facebook's side in order to run the ad. Or, to avoid the error entirely, you can also run the ad directly from Facebook. If you'd like us to look into it more on our end, can you please provide us with the name of or link to the Facebook account? If you're not comfortable doing so publicly, you can also email us at social_support(at)constantcontact(dot)com.


David B.
Community & Social Media Support

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