unable to upload a PDF file

Occasional Participant

unable to upload a PDF file

I have tried several times to upload a PDF file (which I have done many times with other files) but this one doesn't load.


Hello @ChristineM284,


Thank you for bringing this to our attention!


When you are uploading this file, are you seeing any error messages? If you are would you kindly reply with the message that is displayed? This will help us narrow down why the document is not uploading. Also be sure that the file is no larger than 5MB otherwise it will not be accepted.



-Curtis P
Community & Social Media Support

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