unable to upload a PDF file

Occasional Contributor

unable to upload a PDF file

I have tried several times to upload a PDF file (which I have done many times with other files) but this one doesn't load.

Tags (2)
CTCT Employee

Re: unable to upload a PDF file

Hello @ChristineM284,


Thank you for bringing this to our attention!


When you are uploading this file, are you seeing any error messages? If you are would you kindly reply with the message that is displayed? This will help us narrow down why the document is not uploading. Also be sure that the file is no larger than 5MB otherwise it will not be accepted.



-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
Constant Contact Would Like To Hear From You!

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More