unauthorized login to our account

ChaniD
Participant
We received a notice that someone logged into our account today at 10:18 am. It wasn't anyone from our company. As the account has been dormant since March, we don't know if whoever it was had access to our mailing list but we would like to change the password for now. How can we do that? Thanks.
1 REPLY 1
Caitlin_M
Administrator

Hello @ChaniD. It's good that you're taking immediate action. You can change your password by navigating to My Account. We also recommend that you contact our Support team who can securely review the account and discuss with you if there are other steps that need to be taken.

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Caitlin M.
Community Manager
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