understanding Contact Details

JaneN22302
Member

understanding Contact Details

I'd like to understand the information under a specific "Contact Details". Does "edited 2 hr. ago" include opening an email? Trying to see who actually made a change to their profile after asking them to confirm their information.

Thanks

1 REPLY 1
William_D
Moderator

Hello @JaneN22302 ,

 

Engagement reporting would affect "edited X time ago" information. That would only show contact field updates or a resubmission of the same details through a sign up form or re-upload. So in this case, it's likely your contact just updated /reconfirmed their info either through your update profile form, or one of your sign up forms.


William D
Community & Social Media Support

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