uploaded jpg images not showing up in my Library

Occasional Participant

uploaded jpg images not showing up in my Library

I just uploaded a couple of jpgs but they are not showing up my library. The upload process and "done" all seemed to be on track, but where are my files?


Hello @BetsyT14 ,


I'm looking in your library, and I see several of the same images uploaded in there per the date of this post. If you weren't seeing the images in the actual Library tab, the side Images tab in the email editor, or the image selector / replacer in the email editor, then you may need to clear your browser's cache. You'd only need to clear the browser's cached images and files, not your saved passwords, cookies, or other history.

William D
Community & Social Media Support

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