Hello @NickM940 ,
Could you elaborate on what you mean? Email addresses are what denotes a unique contact. So if you add contacts, and any of those email addresses are already in the system, all we do is update the contact (email address) with any new information you're uploading with it (list membership, street address, first name, etc.). Beyond that we don't do anything else with the contact.
I had a list of people that wanted 2 emails listed for their names. When I uploaded the second list of emails, it did not create a new contact for them. Instead, it changed their existing email on account. It shouldn't do that.
What if we have 2 different people with the same name? The system should allow the second name to have his own email address. That was the way it was before. What changed?
Could you please email us at social_support(at)constantcontact(dot)com with any example contacts, @NickM940 ? Please include their full name (if applicable) and both emails.