website

EricaM496
Participant
0 Votes

I am not able to edit my website. For 5 days, I've gotten an error message that says contact support.

Top Answer
William_A
Administrator

Hello @EricaM496 ,

 

If your website was made in the 3rd-party developed Website Builder integration in your account, then I'd advise speaking with that integration's support team (also available via the Help sections in the Website Builder pages) for further assistance. 

 

If your website was built in another site builder, then I'd advise reaching out to their support team for further assistance.

 

Our general marketing support teams, including our Community, do not have access to the internal systems to troubleshoot anything website-related for either of these scenarios.


1 REPLY 1
William_A
Administrator
0 Votes

Hello @EricaM496 ,

 

If your website was made in the 3rd-party developed Website Builder integration in your account, then I'd advise speaking with that integration's support team (also available via the Help sections in the Website Builder pages) for further assistance. 

 

If your website was built in another site builder, then I'd advise reaching out to their support team for further assistance.

 

Our general marketing support teams, including our Community, do not have access to the internal systems to troubleshoot anything website-related for either of these scenarios.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support