welcome email


welcome email

I opened an old welcome email to edit it and the body disappeared! Not helpful!


Hello @JohnF2593,


Thank you for reaching out to the community!


I am sorry to hear that you are having trouble with your welcome email. I have taken a look at your account and it appears that you have 2 welcome emails. One of which has edited content and the other is inactive with the default content. We would like to take a closer look and discuss this matter in a private email conversation as to keep your information safe. Would you kindly send an email to social_support(at)constantcontact(dot)com with a reference to this post and the name of the campaign that you are referring to?


We hope to hear from you soon!

Thank you.

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!