Solved: what does it mean "on other device type" - Constant Contact Community

DiCarloGroup14 · ‎01-26-2021

Kyle_R · ‎02-11-2021

Thanks for the additional clarification. This seems to be regarding the Engagement tab in the contact details. Some open engagement is being listed as "Opened [Email Name] on other device type." As @SuganthM pointed out the other options are desktop and mobile devices.

"Other device type" should be for anything outside the range of standard desktop/mobile such as a smart watch, video game console, or something like Apple TV.

View solution in original post

William_A · ‎01-26-2021

Hello @DiCarloGroup14 ,

Can you elaborate where you're seeing this term? Is it showing up in an email's reporting or in your contacts as a source?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

SuganthM · ‎02-04-2021

'Other Device type' - It is shown where the mail was read. You see, desktop , mobile and other device type.

What is other device type ?

Kyle_R · ‎02-11-2021

Thanks for the additional clarification. This seems to be regarding the Engagement tab in the contact details. Some open engagement is being listed as "Opened [Email Name] on other device type." As @SuganthM pointed out the other options are desktop and mobile devices.

"Other device type" should be for anything outside the range of standard desktop/mobile such as a smart watch, video game console, or something like Apple TV.

what does it mean "on other device type"

Social Media

Call-To-Action Links

Welcome Your Audience