where are all my files?


where are all my files?

I am missing all my files from the first part of November. Where are they? They aren't in Trash
CTCT Employee

Re: where are all my files?

Hi @DonnaB009,


Thank you for reaching out as we definitely want to look into this for you. I did check your account and found some email campaigns from early November in the Sent folder as well as in the Trash (I know you mentioned the email campaigns you're looking for aren't those but there are a few in there.) Please send us an email at social_support(at)constantcontact(dot)com with more details such as the names and dates of the missing email campaigns so we can further troubleshoot.

Nichelle M
Community & Social Media Support

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