where do I add my google analytics tag?

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RubenJ5
Regular Participant

where do I add my google analytics tag?

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Hi @CraigG853

 

I apologize for any inconvenience that may be caused from Google Analytics not being an available feature. I would be happy to share some basic instructions for our workaround. We suggest using Google's Campaign URL builder to create these Google Analytics links outside of your Constant Contact account. Once you have these links they can then be inserted into your email as regular links.

 

However I do want to mention at this time, because we do not support this integration we cannot provide any documentation of these clicks. 


Frankie.P
Community & Social Media Support

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Frankie_P
Moderator

Hi @CraigG853

 

I apologize for any inconvenience that may be caused from Google Analytics not being an available feature. I would be happy to share some basic instructions for our workaround. We suggest using Google's Campaign URL builder to create these Google Analytics links outside of your Constant Contact account. Once you have these links they can then be inserted into your email as regular links.

 

However I do want to mention at this time, because we do not support this integration we cannot provide any documentation of these clicks. 


24 REPLIES 24

We are considering moving to another platform because CC lacks this functionality.  

AngelaT093
Member

Not only do they lack the google analytics functionality,  if your newsletter (campaign) recipient uses outlook/office 365 they don't see any of the graphics or shopify block images in the email.  I didn't see a mass email from shopify being proactive and telling everyone nor did I see any credits to my account since the only reason I'm on the higher paid account is for the shopify block.
That is really a lack of responsibility too.  I'm looking elsewhere as well.  I mean 3 months and its still not fixed so basically email marketing is useless and with Mother's Day, Nurses Week, Graduation & Father's Day on the horizon I'm a little miffed.  I mean I understand they're trying but.....  At least give refunds for the 3 months.

 

Hello @AngelaT093,

 

I apologize you are having this experience with your tracking! Including Google Analytics in an email is a feature request we are collecting feedback on. Because of this I have tracked this feedback in your account and submitted this feature request to the appropriate teams. Please try creating Google Analytics links outside of the account through Google's Campaign URL builder, and inserting them as regular links. You can also contact our billing team for any refund requests. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
MoniqueW281
Regular Participant

You're customers are begging for this feature. Why is it not available?