Thank you for reaching out to the Community with your question! I apologize for the wait you experienced trying to get in touch with our Support. If you are looking for the surveys in your account, they can be found in the Campaigns page of your account, under the drill-down of "Campaign Type" on the left hand side.
I took a peek at your account and could see you were able to also get in touch with Support after all. If you ever have any further questions we would be more than happy to continue help here in the Community. You can also get in touch with our Support in ways other than by phone through our Help Center.
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