why aren't mobile templates standard

Occasional Visitor

why aren't mobile templates standard

in today's world it's a given that people read email on mobile. Pay extra for my newsletter service to provide this? are you kidding?

Re: why aren't mobile templates standard

Hello @RebeccaA773. It's great that you would like to start using a mobile template for your emails! Just like you said, the number of people reading their emails on mobile devices has been increasing and having your template be mobile friendly ensures that it will display correctly for your contacts on a mobile device. It is possible that the template that you are using at the moment isn't considered to be mobile responsive. We do offer a charged service where our Custom Services team can create a mobile responsive template for you using your logo and colors. But I can certainly show you how to find a mobile responsive template within your account (no extra charge for these!)


In your account, click on the "Create" button



Then click on "Send an Email"




In the search box, type in "mobile responsive". This will bring up all of our mobile responsive templates.



You can tell that a template is mobile responsive by finding the mobile icon to the right of the name of a template.



Caitlin M.
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