why don't my images appear when viewed on a mobile device?

AliceO89
Participant

why don't my images appear when viewed on a mobile device?

When I look at my email on my phone the images disappear.  Why does this happen and how can I stop it?

1 REPLY 1
Zoe_H
Employee

Hello @AliceO89,

 

Thank you for reaching out to the Community! On your phone in the email client, you may have to download your images before you can see them. This is all due to the settings in your specific email client. Please select this helpful article to see how to get these settings changed. Thanks! 


Zoe H.
Community & Social Media Support

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