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why is my newsletter going to my junk file?

CarolynG22945
Occasional Participant

why is my newsletter going to my junk file?

This just started happening... why? How do I stop it? Does it go to everyone else's spam file too?

3 REPLIES 3
Caitlin_M
Administrator

Hi @CarolynG22945. I tested your latest email on my end and I'm not able to replicate the same experience since it showed in my inbox. Looking at your reporting, we did not receive any spam reports from your contacts. One detail I noticed is your subject line has some words in all caps and a good amount of punctuation including exclamation points and ellipses both of which can trigger spam filters. This article has some tips on avoiding the spam filter.


Caitlin M.
Community Manager
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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
CarolynG22945
Occasional Participant

Thank you!  Yes, I think you may have solved the mystery!

 

Hello @CarolynG22945,

 

Perfect! Have a wonderful day. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.