Hello @MarkA3887 ,
Are you getting a specific error message when adding the link for the YouTube video? Are you using the URL in the main address bar, or the shortened URL provided via YouTube's Share button?
It's possible there's a blip with the embed.ly service occurring. If the issue you described is still occurring for you at the moment, the best workaround would be to link via text, an image, or a button.
Im having the same issue! so frustrating
Hello @LisaC49,
I apologize that you are having the same experience.
Are you getting a specific error message when adding the link for the YouTube video? Are you using the URL in the main address bar, or the shortened URL provided via YouTube's Share button?
The best workaround would be to link via text, an image, or a button.
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article