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word 'marketing' on the subject

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Member

word 'marketing' on the subject

hi,

This mail is not a new idea but, an issue i am facing. i didnt find the answer for it in your database and hence approaching this way.

 

the mails i am sending to my clients are going with the word ' marketing' in the subject without me adding it. attaching screenshot for your reference. plz share to the concerned department and address this.

Thank you,

Gubba Deepthi

Screen Shot 2019-01-22 at 3.33.30 PM.png

1 REPLY 1
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Moderator

Re: word 'marketing' on the subject

Hi @gubbad

 

Thank you for reaching out to the Community! Is this happening to all of your contacts, or just ones with a specific domain? We have seen in some cases where something that isn't present in the editor  is added a security program or a virus scanner. Do these contacts have a virus scanner running? In this case, it looks as if this is a virus scanner on their end that is identifying it as a marketing related email and adding that into the subject line.


Frankie.P
Community & Social Media Support

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